Gaming on Bitjili is about more than winning or losing — it's entertainment, enjoyment, and a way to unwind. We want every player to experience gaming as a healthy hobby. On this page, we'll show you how to play safely and responsibly.
Use our free tools to keep your gaming experience safe
Set how much you want to deposit per day, week, or month. Once the limit is reached, the system will automatically stop you.
Need a short break? Pause your account for anywhere from 24 hours to 6 weeks.
For a longer break, you can close your account for anywhere from 6 months to 5 years. Please note that this decision cannot be reversed.
After a set time, a reminder will appear on screen — letting you know how long you've been playing and how much you've won or lost.
Your session ends automatically once you hit your loss limit. Stay in control of your spending.
Bitjili's expert support team is ready to help with any concern. Get free, confidential advice whenever you need it.
At Bitjili, we believe gaming can bring real joy to your life — but that joy should never turn into stress or hardship. Responsible gaming means knowing your limits: only bet what you can afford, and if you lose, step away with a clear head.
The reality is, gaming is never a guaranteed source of income. In any game, the chances of winning or losing are equal — even the best players don't win every time. So whenever you play on Bitjili, always remember: it's for entertainment, not a livelihood.
Bitjili's Core Principles: We want our players to be happy and healthy. A happy player stays with us for the long run — and that's our business goal. Your well-being is genuinely our top priority.
If you ever feel like gaming is getting out of control, that's not a sign of weakness — in fact, asking for help takes real courage. Bitjili is always here for you.
Evaluate your gaming habits using this simple tiered breakdown:
Ask yourself the following questions. If you answer "Yes" to 3 or more, consider seeking help:
If the answer is "Yes": Don't worry — many people find themselves in this situation. Asking for help isn't a weakness; it takes real courage. Talk to Bitjili's support team or reach out to someone you trust.
Setting limits on Bitjili is simple. Head to your account settings and use any of these features at any time:
Set a maximum deposit limit — daily, weekly, or monthly. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.
Once you reach a set loss amount, your session will end automatically — the best way to keep your finances in check.
Set a time limit for each session. When it's up, the system will notify you and suggest taking a break.
To self-exclude for 6 months, 1 year, 3 years, or 5 years, email us at [email protected]. Reactivating your account during the exclusion period is not possible.
Tip: Set a budget before you start and apply it in your account. If you lose it, treat it as the cost of entertainment — just like buying a movie ticket.
Take a calm moment to reflect and make sure you want to take a break. This is a brave and positive step.
Send an email to [email protected] with the subject line "Self-Exclusion Request", or let us know via live chat.
Choose the duration that suits your needs — 6 months, 1 year, 3 years, or 5 years.
The support team will close your account within 24 hours and send a confirmation to your email.
At this stage, please seek help from a professional counselor. Bitjili's team can point you in the right direction.
Here are some common myths about gaming — and the truth behind them:
Don't face gaming problems alone. Bitjili's team is with you 24/7. Reach out via live chat or email.
Let gaming on Bitjili be a source of fun. Set your limits, play responsibly, and make the most of every moment.